SHOP POLICIES

Questions about ordering?

Please be sure your active Tax Resale Certificate is on file with us before ordering. If you need assistance, please contact us at 407-704-8519 for more info. We're here Monday - Friday 10:00 AM to 6:00 PM.
 

  • Is your order Local? No Problem!

We get you. Select the will-call option during checkout to pickup your order from our Orlando Warehouse located on East Orange Blossom Trail and Lancaster.

  • Will your order ship?

Orders are promptly shipped from our Orlando warehouse. Unless otherwise specified, we will use the most cost-effective shipping methods to ship your order. Most small orders under $500 are shipped via USPS Priority Mail, while larger orders are usually handled FedEx Ground.
 

  • Ordering more than $2,000?

Save money and take advantage of our drop-shipping relationships. Save 10% on large orders shipped directly from our friendly manufacturers.
 

  • Need your ship fast?

 

Contact us ahead of time to arrange Three-Day, Two-Day or Overnight shipping options. Unfortunately, packages sent directly from our manufacturers are not eligible for expedited shipping.

  • How do we protect visitor information?

We understand the skepticism. With Credit Card Fraud being a multi-billion dollar thorn in the side of millions of Americans, we've taken extra precautions to keep your information safe.
Our fully PCI-Compliant processing gateway features state of the art encryption to keep your information secure.

 

 

Happy Shopping!